West Point

Privacy Policy

Last updated: October 24, 2024

At West Point (operating as westpoint.digital), accessible from [email protected], your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information collected, processed, and safeguarded by West Point under the Protection of Personal Information Act, Act 4 of 2013 (POPI Act) of South Africa.

1. Processing Authority

The responsible party or information officer overseeing data collection under this policy is West Point, with communication channels set up via [email protected]. We do not operate secondary business telephone numbers or unauthorized physical branches unless explicitly verified in writing.

2. Personal Data We Collect

We only collect personal information that is necessary for us to deliver our high-end film and video production services, perform client agreements, or communicate with prospective leads. This includes:

  • Direct Contact Data: Name, professional company name, corporate email address, contact phone number, and brief description of your creative commercial project.
  • Automated Data: IP addresses, browser agents, system configurations, referral URLs, time stamps, and cookie choices gathered when you interact with westpoint.digital.

3. Purposes of Processing & Legal Grounds

Purpose of ProcessingData Scope UsedLegal Ground (POPIA / GDPR)
Processing project requests & estimatesName, phone, email, project briefConsent & Contractual Necessity
Analyzing website performanceIP address, cookies, device specsLegitimate Business Interests
Preventing online abuse & fraudIP address, timestamp log metadataLegitimate Security Interests

4. Cookies & Advertising Choices

We respect your privacy choices and deploy Google Consent Mode v2 to prevent tracking parameters from executing before your explicit permission. For deep information, please review our comprehensive Cookie Policy. You can adjust your consent settings instantly in the page footer.

5. International Data Transfers

Your collected information may be transferred and backed up on secure servers operating in regions outside South Africa (such as EU-based cloud systems). Whenever such transfers occur, we enforce strict standard contractual terms to guarantee robust protection equivalent to the POPI Act parameters.

6. Data Subject Rights

Under Chapter 3 of the POPI Act (or GDPR if applicable), you are entitled to the following rights regarding your personal information:

  • The right to request access to and confirm if we hold your personal information.
  • The right to request corrections or updates to inaccurate records.
  • The right to object to processing or request deletion of personal records.
  • The right to complain directly to the Information Regulator of South Africa (POPIA) at [email protected].

7. Data Integrity & Children

We take serious operational precautions to prevent unauthorized access or modification of your records. West Point does not knowingly collect information from children under the age of 18 without verified parental or legal guardian consent.

8. Contact Our Information Team

For inquiries, deletion requests, or technical support regarding this policy, please reach out to our team at [email protected].